How to choose a collection agency in Ontario
When choosing a collection agency, you should first confirm that they are licensed and bonded under Ontario law. To do this you can contact the Ministry of Consumer Services to makes sure that they are licensed. They can be reached toll free at 1-877-665-0662.
Search for a debt collection agency that will be a good fit for your business. Different agencies specialize in different debt collection services. For example, if you have a home based business you want to make sure that collection agency you choose knows how to deal with home based business customers.
Know the debtors because collection agencies are just as different from each other as other businesses are. Find a collection agency that specializes in working with the type of customers you have. For example, if the people who have delinquent accounts are individuals (I.E. not commercial debtors) then you should find a collection company that specializes in collecting from individuals.
Learn about trace skipping technology and find an agency that employs the type of collection technique. In the event that the delinquent customer has moved and left no forwarding address or has disconnected their phone service, skip tracing can be used to locate them.